FAQs


What is a kit?

A kit is a full cycling or triathlon outfit! You receive a jersey + shorts for a discounted price.

What fit comes in the kit?

Our kits come with a race fit jersey (more fitted and contours and shapes) and our 6" inseam shorts. Our "long" kits come with a race fit jersey and our 8" inseam shorts.

How do the TriSuits fit?

Our TriSuits are designed for speed and comfort. The fit of the TriSuit is tight and shapely. They do fit true to size, but if you prefer a bit of a looser fit, we recommend you size up.

What does pre-order mean?

Pre-ordering allows us to still offer our products even when sold out. Pre-order items can take 3-5 weeks to arrive to your doorstep.

I am part of a triathlon/cycling club. Can we put our club name on one of your kits?

Yes! We would absolutely L O V E that. Go to our custom design page and our designers will help you out!

I love my outfit, but it doesn't fit right. Can I exchange?

Definitely! We want you to look good and FEEL good! Please see our exchange & return policy page to walk you through the process.

I saw on Kickstarter you offered the Lax Cut. Will you still be offering that?

We didn't get the response we hoped for with our lax cut jersey's. We have decided for the time being to stick with the race cut because it was the one majority of customers preferred. If you are interested in a lax cut jersey, shoot us an email (hello@ugoapparel.com) and we will see what we can do for you!

I saw on Kickstarter you offered the an 8" inseam. Will you still be offering that?

We didn't get the response we hoped for with our longer shorts. We have decided for the time being to stick with the 6" inseam because it was the one majority of customers preferred. If you are interested in a longer short, shoot us an email (hello@ugoapparel.com) and we will see what we can do for you!

 


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